Korean Air launches AI chatbot to enhance customer support

Korean Air has launched the “Korean Air AI Chatbot”, which is directly integrated into its website and mobile app. Enhanced customer support The “Korean air AI chatbot” is built on advanced natural language processing, which is trained on extensive datasets, including airline regulations and operational policies. Moreover, this chatbot analyses customer intent in real time […] The post Korean Air launches AI chatbot to enhance customer support appeared first on Travel Radar - Aviation News.